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Questions about an order, a subscription, ingredients or wholesale? Send us a message and a real person will reply, usually within one business day.

Orders & delivery

Include your order number (it starts with BX-) so we can find it straight away. You can also track every order in My Account → Orders.

You can pause, skip or cancel your plan any time from My Account → Subscriptions. If something doesn't look right, write to us and we'll fix it.

Ask us anything about what's in our products, or request the Certificate of Analysis (COA) for your batch.

Stockists, cafés, creators and press: tell us a little about yourself and what you have in mind.